About us

Matthew Charles Cox, founder and owner of Charles Cox Limited, and has been involved in the Property Sector since 2003. Matthew has experience of all aspects of leasehold and general property management, including the FTTPC (previously known as the LVT), Right to Manage, enfranchisement, fire risk assessments, long term maintenance plans and budgeting. He even has some experience with ASTs.

Matthew has recently expanded his team and moved into larger office space. As Managing Director, his knowledge in the property management industry is extensive and he has a wealth of experience managing hundreds of properties across the south-east. He knows more than most and has an ability to find solutions for those difficult leasehold problems. Matthew studied Business Management, social media and marketing at university and has built up considerable skills in other areas.

Janine is currently working towards her AAT Level 4 Qualification. Since joining the firm she has developed a high level of proficiency in collecting service charge arrears. Janine also has a background in property development and property accounting. Her training and continued development with our software has further widened her knowledge and experience.

Whilst accounting is an interest of hers, she also has numerous interests outside of the office, travelling, historical sites, reading and socialising being some of these.

Laura joined Charles Cox as Head of Operations and HR. Laura oversees the operational activities of the business, ensuring that the team are all aware of operational best practices and implementing new technologies. With over 20 years of experience in Management and Operations, Laura has a proven track record of driving organisations to success.

You can find Laura spending time with her friends and family outside of work. When the weather permits, she loves to be out and about with her two dogs exploring the woodlands.

Anna joined Charles Cox as Head of Property Management. She has worked in the private sector of Property Management since 2014. For four years prior to that, she worked as a Housing Officer for a well-known Housing Association; housing vulnerable adults across Sussex.

Anna has vast experience in managing a variety of leasehold and ‘share of freehold’ properties which includes mixed-use buildings, and large residential blocks of flats, both converted and purpose-built. Anna is a helpful and caring person by nature, priding herself on providing a high level of customer service and attention to detail.

Anna grew up in London/ Essex and outside of work she plays an active role in the Arts. She fell in love with Brighton and Sussex when she came to university in 2008 and has lived in the city ever since.

Laura has over eight years of experience working in property management. She has an AIRPM qualification, and is working towards her MIRPM and AssocRICS qualifications.

Outside of the office, Laura enjoys paddle boarding (when the weather allows it!), long walks over the Downs with her family, and dog Alfie, and loves cooking. Laura has family in Portugal which she enjoys visiting at every opportunity.

James joined Charles Cox as Lettings Manager. He oversees the Lettings Department, ensuring that the department runs smoothly, giving the best service to Charles Cox clients. With over 10 years of experience in Lettings, and ARLA qualified James has a proven track record of seeing the Lettings process through from start to finish and advising clients on all things Lettings related as well as new legislation.

James enjoys watching sports, and running in his downtime. When able, he likes to spend time with family and friends.

Vicky has worked in finance for over 20 years and is an expert in purchasing, invoicing and credit control with AAT level2. She also has experience in customer services, cashiering, financial services and ensuring standards are met for accreditations. Vicky is our Accounts and Compliance Administrator.

Vicky's weekends revolve around walking her dog Toffee and supporting her family when they are playing football.

Lara joined the company in June 2022, starting a level 3 business apprenticeship qualification.

She is interested in learning more about property management and accounting and hopes this will be the start of a new career.

‘Having joined the firm for only a month, and knowing very little about property management. I have gained a wide range of knowledge and skills that I hope to expand over time.’

Lara loves travelling to new places, drawing portraits and spending time with her cats.

Tatiana has a strong background in administration and customer service. With her previous involvement in accounting and a genuine passion for the field, she is thrilled to be part of the team. Tatiana is dedicated to furthering her expertise in accountancy and aims to complete her AAT Levels while expanding her knowledge in the field.

Outside of work, Tatiana's interests extend beyond numbers and finance. She possesses a deep love for technology and enjoys channelling her creativity into designing websites for her friends and family during her spare time. She loves nature and tries to spend as much time outdoors. Additionally, she enjoys travelling to explore new places.

Hayley first worked in property during her Business Administration Apprenticeship with a Social Housing organisation in 2014. Since then, she has worked with a number of Managing Agents, impressing Property Managers with her ‘can-do’ attitude, initiative, and customer-focused approach.

As an Office Admin Assistant & PA, Hayley assists the Property Managers to ensure that leaseholder queries and maintenance issues are dealt with swiftly.

Hayley grew up in Hertfordshire but moved and settled into Brighton life in 2017. In her spare time, she is a keen video gamer and loves the social aspect of it, attending conventions and expos with friends as much as possible.

Chloe has recently joined the team as a Business Administrator. In her first admin role, she will be working and supporting Hayley, our Admin Assistant with leaseholder queries and maintenance issues.

Outside of the workplace, she is a self-taught musician, can play the piano, ukulele and violin and is an avid reader.

Having worked for local companies for a number of years before becoming an independent consultant surveyor, Gary has built up a wealth of experience in building surveying and land matters.

His experience spans party wall and land ownership issues to long term maintenance planning and building defects.

Whilst one of his specialist areas is leasehold property, some of his past tasks for the firm include land registry ownership issues and even long-term maintenance planning for Seaford Golf Club, part of which is within the Southdowns National Park.

In his spare time Gary has many hobbies but mostly enjoys anything which relaxes his mind.

Stuart’s role is to check and maintain our residential and commercial properties. He inspects buildings, identifies maintenance needs, and ensures they meet safety standards. He also works with property managers and maintenance teams to coordinate repairs and keep properties in top shape.

In his spare time, Stuart enjoys long walks with his two labradors, and when time allows the occasional round of golf.